Refund policy

Last updated: May 8, 2026

All Sales Are Final

We do not accept returns or exchanges.

Damaged Or Defective Items

Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us within 7 days at fillyourcupshop@gmail.com with a photo of the issue. We'll make it right.

EU Customers

If your order is shipped to the European Union, you have the right to cancel or return within 14 days under the EU cooling off period. Items must be unused and in original packaging.

Refunds

Refunds are only issued for damaged or defective items as described above. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us through our Contact Form.