Refund policy

Last updated: June 30, 2026

All Sales Are Final

We do not accept returns or exchanges. Due to the custom and made-to-order nature of our products, all sales are final except as set out below.

Damaged or Defective Items

Please inspect your order promptly upon arrival. If your item arrives damaged, defective, or materially different from what you ordered, you must contact us within seven (7) days of delivery here, including a clear photo of the issue. Claims submitted after seven (7) days may not be eligible for resolution.

Upon verification of a qualifying claim, we will, at our sole discretion, provide either a reprint of the affected item or a refund. No other remedy is available.

EU Customers

If your order is shipped to the European Union, you have the right to cancel or return your order within fourteen (14) days under the EU cooling-off period, in accordance with applicable EU consumer protection law. To be eligible, items must be unused and returned in their original packaging. This right applies independently of, and in addition to, the damaged or defective items provision above.

Refunds

Refunds are issued solely for verified damaged or defective items, or as required under the EU cooling-off period described above. Where a refund is approved, it will be processed automatically to your original payment method within ten (10) business days of approval. Please note that your bank or credit card provider may require additional time to post the refund to your account. If more than fifteen (15) business days have passed since your refund was approved and you have not received it, please contact us here.